Moved: cdi 210 problem

If you encounter any problems with your CD-i system or have difficulty operating some software for CD-i then post your problems here. With help from the CD-i community and the vast resources hosted on the CDinteractive network we should be able to solve any trouble your experiencing.
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Post by mattyg » Sat Feb 28, 2009 1:47 pm

Having the same problem with my very first CDi! no disc will spin and getting ERR message - however the dish solution hasn't worked and I suspect a burnt out motor . Without even playing my first disc it is now with a philips repair shop!

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Re: How to?

Post by CDi-Dude » Tue Mar 01, 2011 7:51 pm

Luscinia wrote:
oaacdi wrote:I am having the same problem with one of my units, but have no clue on how to do this. Is it possibke to post a picture on how to do this?

Calypso wrote:This blocking is a result of to much pressure on the dish that turns the CD-i. The dish is pressed against the motorhousing.
By putting two small screwdrivers under the dish at opposite sides you can try to lift it, so that it turns smoothly. Be careful the dish can break!
Yea, was hoping for the same thing. I'm not sure of what exactly you are supposed to do, so a picture would be nice. I don't want to break it! D:

Hello dear CD-i Community,

today i got the same problem with my, at first seemed broken, CD-i 220 which i received couple of hours ago. Ok the seller told me that this unit is broken / damaged = so it was a bargain :).

It seemed that the Disc won't spin, so i decided to do a little research on the Internet, so my research took me to this Forum and to this Thread.

I also tried the Screwdriver-Solution and it also worked for me, so i thought i post a couple of pictures for the better understanding and post a small walkthrough to fix the problem.

First you have to turn off your CD-i and open the case of the CD-I by unscrew the screws on both sides (left and right side wall) and the screws on the back of the CD-I.

Then open the case. Next you open the CD-Drive by pushing the piece of plastic with the yellow sticker on it forward.

Open the CD-Drive if you haven't before to get to the dish.

So, here you can see the dish which causes the problem and won't spin the disc.


The red arrows point at the dish, so you can see it better.
Try to spin the dish with your finger / hand and you maybe will see that it's maybe hard to spin.


Now take 2 flat screw drivers. Put the first screw driver on the left side in position and the other on the opposite side of the dish.

Then GENTLY push the screw drivers against each other = in the middle of the to screw driver now is the dish.

You have to push the screw drivers against each (so to dish is between the screw drivers) other and while doing that you have to lift GENTLY the dish (don't be afraid that maybe the everything around/under will move too by lifting the dish everytime a little bit more).

Everytime you think it's ok -> plug in the power cable (don't touch the open CD-i when it is turn on or the power cable is plugged in! -> Safety first ;) ).

So pay attention to the dish or if you insert a CD -> if the CD spins a little bit -> if the CD won't spin at the beginning after trying to lift the dish = don't give up! Maybe use next time a little bit more power for the lifting but GENTLY (but first don't forget to unplug the power cable before giving it a new try)!

You could also do that by using one of the screw driver to hold against the dish so it won't spin / turn -> and the other to lift the one side of the dish little bit up, then turn the dish in one direction and lift again on a new position of the dish.

DON'T let the screw driver go UNDER the dish! -> Maybe you are thinking that will accelerate the lifting process -> maybe you could damage the dish or the surrounded parts by doing that! It's not necessary!

Take your time and try to lift the dish a little bit everytime and check out the result = if the dish will spin everytime a little bit more and more than you are on the right path! :D

The whole process took me about 10 minutes to fix the problem with the dish :).

btw: ignore the ERROR Message (!) -> when the dish can spin more and more easy -> and it will spin without any interruption or stops when you have a Disc inserted -> than you have fixed the problem and the Display will show the Information about the CD -> Congratulation :) ;)


I hope this small walkthrough could help somebody who has the same problem with the "My CD won't spin"-case ;) and also want to save / rescue / resurrect his CD-i like i did by doing the above mentioned steps :).

Kind regards
CDi-Dude :)

btw: sorry for my English -> my mother tongue is German ;).
CDi 220/39


Post by proxy10 » Thu Apr 07, 2011 9:42 am

This seems to be a very common problem with older CD game systems.though i can not slove it.

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Post by prabmire » Tue Apr 26, 2011 10:06 am

sorry to re resurrect this old thread but any idea what size torx is required to open up this particular model, none of my torx fit their all too big!


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Post by prabmire » Tue Apr 26, 2011 11:45 am

It worked it worked :D:D


Post by proxy10 » Thu May 19, 2011 8:20 am

This seems to be a very common problem with older CD game systems.good luck

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Post by retrobazar » Mon May 23, 2011 10:23 am

It works for me, thanks!


Post by proxy10 » Thu Jun 30, 2011 7:42 am

good stuff.

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Post by xalalalala » Sat Jul 30, 2011 11:17 pm

Hey guys some other issue was laser calibration. I had this problem back in 1992 when i got my cd-i 210 and just got one identical with the exact same problem. When i turn the cdi on and insert a disc it doesn't read the disc but no ERROR message. So i tried to open the system and calibrate the laser lens. It runs great now and it's really easy to do it.

Hope this helps someone out there.

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